Punctuality of Patients and Physicians in an Outpatient Setting: Which Has a Greater Effect on Waiting Time?

Afsoon Aeenparast; Farzaneh Maftoon; Faranak Farzadi; Hossien Yahyazadeh

Volume 6, Issue 3 , September 2021, , Pages 112-115


  Background: Patients’ waiting time for healthcare services is identified as one of the key measurements of an effective health system. This factor has an important role in patients’ satisfaction as well. One factor that is related to the waiting time is patients’ punctuality.Objectives: ...  Read More

Patient Flow Analysis in General Hospitals: How Clinical Disciplines Affect Outpatient Wait Times

Afsoon Aeenparast; Faranak Farzadi; Farzaneh Maftoon; Hossien Yahyazadeh

Volume 4, Issue 4 , December 2019, , Pages 128-133


  Background: Overcrowding is an important problem for outpatient services in healthcare facilities. Patient flow analysis (PFA) is a useful method for identifying inefficiencies in and facilitating patient flow. Objective: PFA was used to estimate patient wait time and determine how different clinical ...  Read More