Punctuality of Patients and Physicians in an Outpatient Setting: Which Has a Greater Effect on Waiting Time?

Afsoon Aeenparast; Farzaneh Maftoon; Faranak Farzadi; Hossien Yahyazadeh

Volume 6, Issue 3 , September 2021, , Pages 112-115


  Background: Patients’ waiting time for healthcare services is identified as one of the key measurements of an effective health system. This factor has an important role in patients’ satisfaction as well. One factor that is related to the waiting time is patients’ punctuality.Objectives: ...  Read More